Terms of Service

These terms are an agreement between you and WELL FORMED MIND, registered in India (“we”, “us”), which creates, owns and operates Aqua Farming Portal (“the service”). They apply when you subscribe to or use the service. By creating an account or using the service you agree to them on behalf of yourself and the business you represent. Our Privacy Policy explains how we handle personal information.

Your account

• The person who signs up becomes the account’s Farm Admin and is responsible for who they invite and the access they give.
• Keep passwords private. Tell us straight away if you think someone has used your account without permission.
• Give accurate business and contact details, and keep them up to date.

Plans and payment

• Each plan includes the limits (farms, ponds, team members) and features shown on the pricing page when you buy it. You keep those terms and that price for as long as you renew the same plan, even if the published plan changes.
• Prices are shown in Indian Rupees or US Dollars and exclude GST and other taxes.
• Subscriptions are billed monthly or annually in advance. They do not renew automatically: you renew by paying for the next period, from 30 days before the current one ends.
• An upgrade takes effect immediately; you pay the difference for the rest of the current period. A downgrade or a change of billing period takes effect at your next renewal, once your usage fits the new plan.

Late renewal, cancellation and your data

• If a period ends without renewal, the service keeps working for a 7-day grace period. After that the account becomes read-only: your records stay visible but new records cannot be added until you renew.
• You can cancel at any time. Cancellation takes effect at the end of the period you have paid for, and you keep full access until then.
• We do not delete your farm records because a subscription has ended. You can ask us for a copy or for deletion at any time.
• If a payment is taken but cannot be applied to your account, we will apply it by hand or refund it.

Acceptable use

You agree not to:

• try to access another customer’s data, or parts of the service you have not been given access to;
• interfere with the service, overload it, or probe it for weaknesses without our written permission;
• use the service for anything unlawful, or to store content you have no right to store;
• resell or share the service outside your own business without our agreement.

We may suspend an account that breaks these rules or puts the service or other customers at risk. A suspended account keeps its data and is read-only.

Your data

You own the records you enter. You give us permission to store and process them only to provide the service to you, including backups and support. Figures such as FCR, biomass estimates and profitability are calculated from the records you enter and are guidance for your own decisions.

Availability and changes

We work to keep the service available and your data backed up, but we cannot promise it will never be interrupted, for example during maintenance or a provider outage. We improve the service over time and may change or retire features; we will tell you in advance about changes that significantly reduce what your plan includes.

Liability

The service is a record-keeping and planning tool. Decisions about stock, treatments, feeding and harvests remain yours. To the extent the law allows, we are not liable for indirect losses such as lost crops, profits or business, and our total liability is limited to the amount you paid for the service in the 12 months before the claim. Nothing in these terms limits rights you have under the law that cannot be limited.

Changes to these terms

We may update these terms. The date at the top of this page shows the latest version, and we will tell account holders about significant changes before they take effect. Continuing to use the service after that means you accept the updated terms.

Governing law

These terms are governed by the laws of India. Any dispute that cannot be resolved by talking to us first will be handled by the courts of India.

Contact

Questions about these terms? Email WELL FORMED MIND at info@wellformedmind.com or use ourcontact form.